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Lanvera
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customer portal
 
Customer Portal: Contact Us

The Lanvera customer portal provides customers a multi functional platform, available online 24/7, gaining visibility to data throughout the production of print, mail and electronic fulfillment. Features include:

Lanvera to Customers:

  • Real Time Job Status:
    Customers can track all aspects of their jobs including date and time on files received, file totals after pre-processing, then the status by production step through actual mail date.

  • Job Accounting Information:
    Customers can review production totals by job and associated invoices. Lanvera will support summary totals by fiscal year to aid in the budgeting process.

  • Viewing Samples for Approval:
    Customers will be able to view electronic forms and actual copies of printed documents for final approval.

  • Insert Management Information:
    Customers can view current inventory levels of all forms in the Lanvera warehouse including order and receiving information.

  • Forms Inventory:
    Customers can view current inventory levels of all forms in the Lanvera warehouse including order and receiving information.

  • Job Specifications:
    Jobs requiring rules processing, special handling, selective inserting and dynamic messaging criteria will be available for review and approval.

  • General Specifications:
    Information on insert specifications including paperweights, size, folds, thickness etc. will be posted for sending to printers, ad agencies and marketing personnel.

  • Lanvera Announcements:
    Keep up to date on Lanvera improvements including new product announcements, pricing info, customer newsletters etc.

Customers to Lanvera:

  • Job Scheduling:
    Customers can enter job schedule changes including the delivery of inserts to Lanvera.

  • Job Specifications Changes:
    Customers can enter changes to handling instructions or enter special one-time changes to existing jobs.

  • Job Balancing Totals:
    Will allow the entry of totals for quality control and balancing.

  • Dynamic Message Entry:
    Customers can enter dynamic messages by job or date.

P: 972.488.6400 | Dallas, Texas | contactus@lanvera.com