Lanvera specializes in statement and invoice processing. Our forte is reducing production and postage costs using workflow and document design, duplex laser printing services, postage optimization, insert management and electronic delivery, while providing the utmost in quality and service.
Our state-of-the-art invoice printing and processing center contains the latest in high-speed laser printers, intelligent mailing equipment, postage management tools, electronic forms and font software and communications platforms. The result -- our customers share the best equipment, software and expertise available, at a fraction of the required in-house investment.
Lanvera accepts virtually any print stream or data format
as input, eliminating customer programming requirements.
Lanvera provides FTP Servers with T1 connections to the Internet
for securely sending encrypted files to Lanvera - 24 x 7.
Dial-up, dedicated lines, VPNs and mainframe communications
are also available. Tape input is acceptable in emergencies.
Readability, professional image, postage, paper, print costs and customer service calls are all directly related to the design of your existing invoice or statements. Our extensive
electronic form and font capabilities, front / backing printing,
and knowledge of merging the print and electronic worlds,
allows Lanvera to improve readability, and significantly reduce
costs. Good document design saves money month after month.
Document integrity means that every statement / invoice is
mailed with the correct envelope contents and accurate data.
Lanvera uses error checking in all programs to validate customer
data and balancing totals. All documents are tracked through every phase of the invoice outsourcing process, using a unique sequence number to identify each statement / invoice and each page of that document. Torn or damaged documents are re-generated,
printed and mailed. Lanvera's pre-processing programs create
bar codes allowing Pitney Bowes intelligent insertion equipment
to match each document page and the correct marketing inserts
insuring each customer receives only their pages with the
correct inserts. Every Lanvera employee knows the importance
of document integrity - we live and breathe it.
Postage is typically 50 percent to 75 percent of total invoice mailing costs. Therefore, all production processes, document design and forms design created by Lanvera first consider minimizing postage expense. Duplex (front / back) statement printing with overflow pages significantly reduces pages printed and envelope weights on multiple page statements or invoices. Reducing marketing insert paperweights
can reduce postage costs. Our customer service group gives
you the option to prioritize marketing inserts, allowing you
to drop an insert if your mailing moves to the next postage
rate. Properly prepared mail not only lowers postage expense,
the mail gets delivered as quickly as possible by-passing
steps in the US postal system.
Savvy business-to-consumer companies use the statement or
invoice to cross sell other products or make company announcements.
Selective insertion increases sales by targeting the right
product to the right customer and eliminates the waste of
printed materials that do not apply to a particular customer.
Intelligent insertion has been successfully used to separate
geographical area, customer type, product type and multi-lingual
Statement and invoice marketing allows a "free" ride in the envelope
with the highest read rates of any form of direct marketing.
No Mails and Special Handling:
International mail, bad addresses, internal mail, and electronic-delivery
only statements / invoices require automated separation from
US Postal streams. Lanvera designs all programs to route exception
documents to the proper platform or distribution point.
Lanvera supports the import of text message files for placement
on statements and invoices. We can store an unlimited number
of text messages based on your customer criteria. Like selective
insertion, dynamic messaging let's you personalize your documents,
eliminating marketing material print costs and envelope weight.
Dynamic messaging is a very low cost marketing tool with maximum
Customer Service personnel need the ability to re-generate
a statement / invoice upon request, frequently with their
customer on the phone. Lanvera provides electronic images
(indexed PDF files) of exactly what was printed and mailed,
including color. These PDF files can be downloaded and stored
on your internal servers within hours of receiving your input
file and long before your clients get their mailed copy. Any
employee with network access and security, can query by invoice
number, account number or name for quick retrieval of any
document. Once retrieved the statement or bill can be e-mailed,
faxed or printed to any local printer. Windows query software
allows instant access to any statement or invoice for printing
to a network printer, fax server or sending as an e-mail attachment.
In the past, computer generated, business critical documents
were microfilmed or microfiched. Today, CD is the archive
media of choice - long life, easy access from any desktop
PC or server and easy to store on or off site. Lanvera offers
complete CD archiving services not only for statements and
invoices but all of your important data and reports. Lanvera
will even accumulate your data files until a full CD can be
written, savings storage costs.
eStatement and eInvoice delivery is the future. Today,
however, the majority of invoices and statements are still
printed and mailed. Lanvera offers the best of both worlds
creating an exact electronic image of what is printed and
mailed, making it available within hours of receiving your
Marketing Insert Management:
Marketing inserts requires coordination between the customer,
printer and Lanvera to make sure inserts are made to machine-required
specifications, the right quantities are ordered and received,
the data files and the intelligent inserters are properly
programmed and unused inserts are handled according to your
instructions. Your Lanvera account manager takes full responsibility
for the success of your mailings.
Lanvera takes full responsibility for purchasing, inventory,
safety stocks, re-order points and quality of all forms. We
demand the highest quality forms from our vendors, made to
exacting standards for production. We purchase in large quantities,
combining many customers on one order, minimizing inventories
and maximizing cost savings for our customers.
lanvera.com - Invoice Mailing, Outsourcing, Printing, Production, Processing
P: 972.488.6400 | Dallas, Texas | firstname.lastname@example.org