According to The Worthington Daily Globe, people in the Worthington, MN area received a phishing text that looked like it came from Fulda Area Credit Union (FACU) claiming a discrepancy or problem with the recipients’ accounts on Monday morning, February 15, 2016. Upon further investigation, these SMS messages were from scammers who targeted both members and non-members, indicating there was not a breach in FACU’s core, but rather a purchased list of phone numbers.
“It seems to be a classic phishing attempt where they just target a group of phone numbers trying to get information,” said Laura Honken, vice president of operations for Fulda Area Credit Union (FACU). “It just seems they’ve probably purchased a block of phone numbers and started out with that.”
Although Monday was a federal holiday, FACU employees acted quickly in order to ensure that their members and potential members’ information is safe and the brand is protected.
“It is our priority to make sure that if anybody did click on that, we are getting them protected as soon as possible,” Honken said.
Aside from immediately reporting the scam to authorities and cell phone carrier fraud departments, FACU employees started closely monitoring the credit union’s official Facebook page to field member questions, as well as answered the phones at the Fulda and Worthington locations.
As new details are sure to unfold, we want to first give kudos to FACU employees for their proactive approach in helping members and non-members ensure data safety. Secondly, we want to provide some quick tips on how to quickly and effectively communicate emergencies to members: