Download our White Paper and Learn How to Improve eAdoption Rates
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Top eAdoption Challenges that are Hurting Your Bottom Line eAdoption amongst transactional document recipients is not a new concept. In fact, electronic access to customer-critical documents has become a standard offering for many financial institutions over the past decade. However, despite electronic documents becoming “the norm,” recent studies show that the average eAdoption rates in the financial industry average anywhere between 15% and 20%. Considering the fact that most institutions typically have between 80% to 95% of customers who still receive paper documents, it’s safe to say that there is substantial room for improvement. The information in this white paper will explain and provide solutions on how to convert a much greater percentage of customers to the paperless document movement. A good industry benchmark to compare your organization against is an adoption rate of at least 50% of customers using electronic delivery within 12 months. The percentage should then grow each year after that, if adoption techniques are created and applied. |
