Why Lanvera

Best in Breed

Unlike any other document outsourcing company, Lanvera is exclusively dedicated to delivering best-in-class transactional and business-critical communications solutions. With over 30 years in the document outsourcing industry, we are experts in creating customized solutions for the processing and delivery of business-critical data on any digital platform, as well as print.

Our consultative approach, ongoing technological investments and custom solutions provide answers that solve business challenges. We deliver the tools necessary to reach customers on a more personal level, drive eAdoption, decrease costs, attract new customers, and identify new revenue opportunities. Lanvera is agile, stable and dependable due to private ownership.
Rest easy knowing that we focus on our core competencies so you can focus on yours.

Comprehensive Single Vendor Solution

Partnering with Lanvera for design, composition and delivery of business-critical documents means you experience first-class streamlined processes, decreased operational costs, new revenue opportunities, and risk mitigation.

Design: Let our expert designers transform your transactional documents to generate results that truly drive eAdoption, improve customer communications and alleviate extra business expenses.
Composition: Lanvera is the expert when it comes to working with the wide array of data sources that drive transactional documents. Whatever your data source, Lanvera can use it to compose dynamic and response-compelling documents.
Delivery: Your audiences' demands for print, web, mobile, and email document delivery puts your time and limited resources at risk. Lanvera's multi-channel output saves you money and time by delivering business-critical documents on any platform you desire.
Third Party Software Integration: Lanvera is the industry leader when it comes to integrating with mobile banking, home banking and third party CSR Systems.
Targeted Marketing Tools: You have complete control to communicate your unique message of choice to each recipient through Lanvera's user-friendly suite of tools.

Experts in Complex Business Solutions

Complex business problems require a partner who possesses deep knowledge and understanding that goes far beyond off the shelf solutions.

Versatile programming solutions: Whether your need calls for simple plug and play or complete custom solutions, Lanvera delivers best of class programming.
Self-Service Client Portal: No other company offers the wealth of self service tools that are available in our simple to use Lanvera
Client Portal.
Ongoing technological investments: The speed at which technology is changing is the reason Lanvera’s ongoing investments in technology will not leave you behind your competitors.
Single source, multiple outputs: Your customers expect to access their documents quickly and easily. Lanvera is the only solution provider that offers the simplicity of delivering your message in print and digital form.
Easy-to-read, response-compelling documents: Whether your call center volume is high or your customer interactions need improvement, Lanvera’s solutions will save you time and money, increase response rates and provide a better customer experience.
U.S. centralized location: Don’t settle for anything less than the benefits yielded from Lanvera’s centralized location when it comes to delivering your documents.

Eliminate the Risk of Change

Rest assured that Lanvera understands and eliminates the risks associated with moving to a new outsource vendor. We have the highest client retention rate in the industry because our clients know we are innovative and dependable.

Integrated with every core and home banking solution: Streamlines data management and Single Sign On
PMP Certified Project Managers: Lanvera is the only document outsourcing vendor that employs certified project managers.
Concierge Client Services: Receive best of class treatment from your dedicated Client Services professional.
Speed and efficiency: Experience confidence that your conversion deadlines will be met when partnering with Lanvera.

Business Continuity

When disaster strikes, you can be confident in knowing that Lanvera's full backup and total redundancy is unmatched in the industry.

Headquartered just outside of Dallas, TX
Lanvera owned dedicated disaster recovery site
Additional third party disaster recovery

Efficient and Environmentally Friendly

The demands on businesses to be more environmentally friendly are increasing. Decrease your carbon footprint and watch your bottom line and customer retention rates increase.

Eliminate unnecessary costs: Lanvera will show you how to reduce your paper consumption.
Reduce waste: Lanvera's unique solutions will decrease the use of unnecessary materials.

Advanced Marketing Solutions

Your customers expect full-color, relevant and dynamic messaging. It's time to deliver documents that will make them want to respond.

Easy to read, response-compelling design: Reduces call center volume and increases customer response rates.
Audience segmenting: Interact with your customers on a more personal level.
Cross selling/upselling: Balance your portfolio and increase customer buy-in.
Affiliate advertising: Let someone else pay for your statements by including targeted and relevant advertising.

Satisfy Compliance

Take total control of the entire document life cycle and satisfy constantly changing regulatory standards.

Compliant-specific tools: Lanvera gives you the control to oversee compliance all the way up to each production run.
Mail tracking: USPS tracking that enables you to see what goes into each envelope, when it enters the mail stream and when it is delivered so you can prove that regulatory standards have been met.

Certifications/Qualifications
Your customer-critical data is safe and secure in Lanvera's hands.

Audits: SSAE 18, Security; SOC II, Type 2
PMP Certified Project Management
HIPAA Compliant

Documents We Process and Deliver

With so many outdated solutions on the market, it is time to move to an advanced, forward-thinking document outsourcing vendor that will satisfy your business challenges. Only Lanvera will successfully transform your outdated designs into response-compelling documents that demand the attention of your recipients.