On Premise Archiving
In-House Document Management
Reliable archiving of documents and other customer communications is essential for compliance as well as customer support. Best practices call for archiving an exact image of what was sent to the Customer, including marketing offers — not simply retaining them in text-based transaction formats. Whether you store communications on ECM platforms or a storage server, Lanvera provides PDFs that are fully indexed to your specifications.
Communication Archiving and Storage
Lanvera’s archiving solution provides indexed PDFs for internal ECM platforms, or third-party managed service providers.
- Separate archive files for each communication
- Multiple index types built to your specifications
- Single PDFs or PDF Stack
- Option to include marketing content and graphics
- Automated delivery to any ECM document storage platform